Under the leadership of the Project Coordinator for Grants Management, the Quality Analysts Team ensures the:
- Coordination and implementation of programmatic monitoring processes for Ryan White Part A funded service providers.
- Provision of on-going technical assistance to providers.
- Development and implementation of site visit guidelines, client grievances/complaints procedures and technical assistance tools.
- The integrity of data in the CPCDMS.
- Timely resolution of consumer concerns/complaints involving Ryan White Part A-funded services.