Eligibility Criteria

smiling child on mother's lap with a doctor in the background

At Harris County Public Health, we understand that accessing the healthcare you need can sometimes be a frustrating and confusing experience. We care about your well-being and we are here to make the process as easy and straight-forward as possible. At your scheduled appointment, a specialist will work with you to determine your eligibility for our services. Fees are based on your income-level and household size. Our eligibility specialists can help connect you with available grant funding and government assistance to ensure that your co-pay is affordable for you.

To locate the clinic nearest you, visit our Health and Wellness Clinic Locations.

Your Health, Our Mission.

What do I need to do?
1) Make an Appointment:

Call our Patient Appointment Call Center at (713) 212-6800
Same day appointments are available.

Visit our Health and Wellness Locations webpage to find the clinic nearest you.

2) Gather Documents:
    • Photo ID
    • Proof of Income
    • Proof of Government Benefits you Receive
**NOTE: See below for a list of acceptable documents.
3) Appointment Day:

Bring your documents with you to your appointment. A specialist will work with you to determine your eligibility for services, and the amount you will be required to pay. This process should take 20 - 25 minutes

4) Quality Healthcare You Can Afford:

After your eligibility interview is complete, meet with your new healthcare providers to discuss your healthcare needs!

When you call, please be prepared to provide:
  • Date of Birth
  • First and Last name as show on Photo ID
  • Current mailing address
  • Two contact phone numbers
  • Clinic of interest
  • Service needed
What documentation should I bring to my appointment?

On your appointment day, be sure to bring:

  • Photo ID (Passport, Driver’s License, or State-issued ID)
  • Proof of Income
    • All Paystubs within the last 30 days
    • A letter from your employer if you are paid in cash
    • Texas Workforce Commission Proof of Unemployment letter
    • Proof of Child Support you receive
  • Proof of Government Assistance
    • Supplemental Nutrition Assistance Program (SNAP) eligibility letter
    • Women, Infants, and Children (WIC) shopping list or certification letter
    • Texas Women’s Health Program (TWHP) benefit card
    • Children’s Health Insurance Program (CHIP) benefit card (for Dental Health services only)

If you currently receive SNAP or WIC benefits, you may automatically qualify for services at our Health and Wellness Clinics.

How is eligibility determined?
Eligibility criteria for most services are based on household size and family income. However, eligibility criteria differ depending on the services you are seeking. Please call the Patient Appointment Call Center at (713) 212-6800 to schedule an appointment. At your scheduled appointment, an eligibility specialist will help you determine if you are eligible for the services you need.
What happens if I am not eligible to receive services at Harris County Public Health clinics?
If you are not eligible to receive services at our clinics, we will gladly provide you with a referral to the appropriate provider.
How much will I have to pay?
Harris County Public Health offers clinical and preventive health services on a sliding fee scale. Co-pays are calculated based on household size and family income.
What services do you offer to those who are eligible?

Please visit our Health and Wellness Clinic Services webpage for a comprehensive list of the services we provide

Walk-ins are welcome. However, without an appointment, the patient may experience a prolonged wait time to be seen and evaluated. A few same-day appointments are available.

To make an appointment, contact our Patient Appointment Call Center at 713-212-6800.

Patient Appointment Call Center hours:

  • Monday - Friday:
    8:00 a.m. – 5:00 p.m.

Clinic hours: 

Monday through Friday, appointments begin at 7:30 a.m.
On Saturdays, appointments begin at 8:30.

  • Monday and Wednesday: 
    7:15 a.m. – 7:00 p.m.
  • Tuesday and Thursday: 
    7:15 a.m. – 5:00 p.m.
  • Friday:  
    7:15 a.m. – 12:00 p.m.
    (Each clinic is closed one Friday per month - see below)
  • Saturday: 
    8:15 a.m. – 1:00 p.m.
    (each clinic is open one Saturday per month - see below)

Fridays and Saturdays:

  • Antoine:
    Closed Friday after the 1st Saturday of the month
    Only open the 1st Saturday of the month
  • Baytown clinic hours:
    Closed Friday after the 2nd Saturday of the month
    Only open the 2nd Saturday of the month.
  • Humble clinic hours:
    Closed Friday after the 3rd Saturday of the month
    Only open the 3rd Saturday of the month
  • Southeast clinic hours:
    Closed Friday after the 4th Saturday of the month
    Only open the 4th Saturday of the month